1 reviews | Active since Jan 2016

13 Apr 2016, 19:04

Bad service in general

Phoned through order for delivery. They told me they cant deliver if i dont order more than R120. Phoned back then it was R80 and above for delivery. After all the headache just to get them to deliver they delivered the wrong order. Not happy and not the first time experiencing problems with this branch

0
Replies (1)
Steers
Steers's reply14 Apr 2016, 09:51
Official
Hello Alicia81,

Thank you very much for taking the time to report your experience with our Key largo centre boksburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care