1 reviews | Active since Nov 2015
BAD SERVICE FROM STREES IN MATLOSANA MALL
<p>Steers in Matlosana Mall is really providing bad service to its customers. I placed an orders which took 2 hoours to be delivered within the same mall. I call in to find what happened and I'm told that there's no order like that on their system. I finally go there to find out thats going on and the lady gives me attitude and tells yes Ican cancel the order if I want to . This service is really poor and unacceptable at best, if this is how they treat customers which are within the mall I wonder those who are outside the mall. I will nevewr in my life place an order from this Steers after the level of service I have received. No one is accontable for anything, I mean absolutely no one.</p>
Thank you very much for taking the time to report your experience with our Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team