MJ
Mianca J
1 reviews | Active since May 2019
26 May 2019, 10:59
Bad service from Steers in President Square Vaal
So disappointed with the service received from Steers in President Square Vaal. Had to wait a long period of time to receive service, being the only customer in line with no one at the till to help. When she finally arrived, I wanted to order sweet stix, where she (with a bad attitude) answered that they won't be making any sweet today. Why advertise it then?
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Steers's replyOfficial
27 May 2019, 16:16Hi Mianca
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Steers's reply27 May 2019, 16:16
Official
Hi Mianca
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***