JL
Jackie L

1 reviews | Active since Oct 2018

06 Mar 2019, 09:20

BAD SERVICE EVER

Very bad service towards customers from management and owners. In my life I've never been treated like that. I want Steers Head Office to contact me in this matter what a BIG BIG disappointment as we love Steers Brand but some Franchisees is giving your brand a bad bad name

0
Replies (1)
Steers
Steers's reply09 Mar 2019, 13:49
Official
Hi Jackie
 We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Steers Team Customer Care Line: ***