1 reviews | Active since Jan 2014
Bad service, bad delivery and remourseful food
<p>Telephone quality was poor, not the line, your phone on site, can't you guys atleast afford decent phones?</p> <p> </p> <p>Order was delivered an hour late - we are two blocks away and ordered at 15:20-ish , after a 7 minute call just to get the details right</p> <p> </p> <p>Delivery was botched at best, with struggle to sort out what order was ours.</p> <p>No card machine after it was requested and confirmed that it would be there</p> <p>No change from driver even after he forgot the card machine, magic isnt it.</p> <p> </p> <p>Food - Not the steers I've grown to love, not the mighty steers I ordered.</p> <p> </p> <p>Now, understand I'm already grumpy with just the ordering, delivering and payment details. . . .</p> <p> </p>
Thank you very much for taking the time to report your experience with our Brooklyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Brooklyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.