1 reviews | Active since Sept 2012
Bad service and terrible attitude
My family and I purchased ice cream cones and was told to wait for them after paying, however after standing for 10 min we noticed that other customers after us have received their ice creams and left when my husband approached the server saying we are still waiting for our cones the manager stepped forward saying that he was there when we paid as if to say we haven't waited long my husband got very angry and he raised his voice saying and pointing out how other people have gotten their purchases and we are still waiting the server spun around and gave us the most terrible looks which I stepped forward and told them to give us what we paid for so we can leave we have got a long drive home to riversdale ahead of us I was very disgusted in their service
Thank you very much for taking the time to report your experience with our Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care