JT
Jennifer T
1 reviews | Active since Mar 2016
12 Mar 2016, 21:18
Bad service
Me and my family went to steers stellenbosch in town, firstly they could not ring up my order properly as they did not have it on the till, secondly they could not give me my cool drink I ordered as there machine did not want to work, then they did not have lids for my shakes and I waited minutes for my order. I the got home and the burgers is cold and the patties sides are all burnt. I'm really upset spended over R250 and didn't get what I wanted. Really bad service
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Steers's replyOfficial
15 Mar 2016, 11:55Hello Jennifer4e21,
Thank you very much for taking the time to report your experience with our Stellenbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Stellenbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply15 Mar 2016, 11:55
Official
Hello Jennifer4e21,
Thank you very much for taking the time to report your experience with our Stellenbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Stellenbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care