1 reviews | Active since Sept 2015
bad service
I realised I made a mistake with my order when I read my slip and I asked the gelled if it was possible to change because I saw the cashier was busy and she was the only one there,stood there for my order and the lady at the collection counter by the name of mashudu did not even attention to me I gave my slip seeing as my number was not called and people after me were getting their orders I then asked her did my number come out and she said come n give me your slip only to find out she gave my order to someone else she never said sorry I had to wait and the when she got my order she asked the grillegrilled who's order was that I find that disrespectful as I was the only one waiting for an order and she said I must come and get it, she threw it at the counter for me to come and pick it up I then called her out she just said leave me alone I don't have time for you in Zulu thethe other guy told her that the customer was calling she gave him attitude I mean if people don't want to work they must stay at home the are plenty of people who are willing and able to work she really spoiled my day and I doubt i wanna go back to steers and get such service again and <br>
Thank you very much for taking the time to report your experience with our Greenstone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Greenstone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
