1 reviews | Active since Jul 2014
Bad service
I'm highly disappointed with the service I received,if anyone even cares or bothers to respond to this complaint.i ordered a double cheese burger and yet we struggled to place our order as all the lady staff members are rude ,uneducated and clearly do not understand English,when I placed my order I specifically asked for a normal cheese burger and a get real double cheeseburger yet when I received my food there was only one patty half prepared . I am put off for life with cradle stone steers !!!! ****** me (by not adding the \double patty"to the meal yet charged me the full price for a get real double cheese burger) I don't appreciate the service received and dirty damn looks given to me from the ladies and their snotty comments when collecting my take away!i wouldn't recommend this steers to anyone !!!"""
Thank you very much for taking the time to report your experience with our Cradlestone mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Cradlestone mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care