NT
Nomsa T

1 reviews | Active since Jul 2015

25 Nov 2015, 12:39

Bad service

So i place an order at 10.30am for delivery and the street is just two streets away from my work place. It's 12.36 i have phoned numerous time and nothing has arrived. A colleague took a walk to the same shop and she is eating as we speak.

0
Replies (1)
Steers
Steers's reply27 Nov 2015, 11:59
Official
Hello Nomsa Tshikudo,

Thank you very much for taking the time to report your experience with our The Colony branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care