UK
Unathi K
1 reviews | Active since Dec 2012
24 Oct 2015, 23:00
Bad Service
Just had THE WORST CUSTOMER SERVICE EVER at your establishment. Who waits a WHOLE HOUR to get their order at an EXPRESS store??? Even people who came after us got their order bedore us. And then your manager has the nerve to want to shove the food at us when they finally get to our order.
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
27 Oct 2015, 08:45Hello unathi02,
Thank you very much for taking the time to report your experience with our Oranje Convenience center branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Oranje Convenience center branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply27 Oct 2015, 08:45
Official
Hello unathi02,
Thank you very much for taking the time to report your experience with our Oranje Convenience center branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Oranje Convenience center branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,