CA
Carmelita A
1 reviews | Active since Apr 2018
28 Feb 2019, 07:26
Bad service
Last night I ordered a double wacky Wednesday at 7:45 for supper it was confirmed that my order is ready. At 20:45 I called and spoke to the manager who told me they are waiting on a driver to deliver my food. She then called back at 21:05 and said they dont deliver in my area . This is totally unacceptable because with other restaurants they would state that they dont deliver in certain areas. My kids and I had to go hungry
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Steers's replyOfficial
09 Mar 2019, 13:59Hi Carmelita
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Steers Team Customer Care Line: ***
Best regards,
Steers's reply09 Mar 2019, 13:59
Official
Hi Carmelita
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards, The Steers Team Customer Care Line: ***
Best regards,