ST
SIBONGILE T
1 reviews | Active since Jul 2014
02 Jul 2018, 11:13
bad service
I ordered two quarter chicken and asked for breast portion after waiting for the whole 2 hours the driver brings wrong order its thighs instead of breasts , I called them and was told the manager will call me so that they'll rectify their mistake , its bad service I cant pay for what I want and be forced to eat whatever they force on me
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Steers's replyOfficial
09 Jul 2018, 13:06We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
Steers's reply09 Jul 2018, 13:06
Official
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,