1 reviews | Active since Apr 2018
Terrible experience.
Driver was so rude to a co-worker and myself when it came to paying for the food. The food was to be delivered to my company which is not even 5km up the road from Steers in Brackenhurst and was over an hour late. A co-worker of mine split the bill with me. He gave the driver his card to pay his half. The driver took the card from his hand and kept tapping the card on the machine, but clearly the card does not tap, but continues to stand there and tap the card just to waste our time. Then my co- worker began speaking to a client in reception when the driver took the card machine and started tapping the card machine on his arm to put his pin is. That is just rude. Then when my co-worker continued to put his pin in the driver rolled his eyes and covered his face like we were taking up his time. We both paid our portion of the bill to have the driver walk away with such an attitude and not even responding to us saying thank you .
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.