1 reviews | Active since Dec 2016

23 Feb 2018, 21:58

Bad Service

We always go to the same steers for our take aways. We always received great service but not tonight. Not only we had to wait 25 minutes for our order but received cold food. Clearly the staff cant work under pressure. Very disappointing. Will definitely think twice before going to steers again. :(

0
Replies (1)
Steers
Steers's reply05 Mar 2018, 11:38
Official

Thank you very much for taking the time to report your experience with our Queensburgh branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***

Best regards,