LD
Lindiwe D

1 reviews | Active since Mar 2011

14 Feb 2018, 12:17

Bad service

I bought Steers cheesy chips large as a take away and when I got home I found spicy chips in a small container!!! I stay in Alberton and I bought these in Carlton Center. I was so dissappointed and unfortunately unable to return them

0
Replies (1)
Steers
Steers's reply05 Mar 2018, 16:52
Official

Thank you very much for taking the time to report your experience with our Carlton Centre branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***

Best regards,