KC
Kumarie C

1 reviews | Active since Mar 2013

17 Jan 2018, 14:08

Bad Service

I called Three times to get one order through. The lady at steers has no telephone ethic. Its so disappointing when you receive bad service like this.

0
Replies (1)
Steers
Steers's reply17 Jan 2018, 17:12
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***

Best regards,