QVdS
Quintin Van der Schyff
1 reviews | Active since Jun 2015
02 Jun 2015, 15:54
Bad service
I ordered a mushroom and cheese combo a bacon and cheese combo and a brat pack from the drive thru there weren't any other cars in the drive thru only me. Only 20 minutes after I paid for my order did I receive my food, and when I asked why it took 20min I were told because there is only one person working in the kitchen. Then when I got home my cheese and mushroom burger turned out to be a cheese and pepper burger. I left a complaint on the steers website and nobody even bothered to return my email.
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Steers's replyOfficial
03 Jun 2015, 11:05Hello Quintin4565,
Thank you very much for taking the time to report your experience with our Mall@carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Mall@carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Steers's reply03 Jun 2015, 11:05
Official
Hello Quintin4565,
Thank you very much for taking the time to report your experience with our Mall@carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Mall@carnival branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)