1 reviews | Active since Aug 2014
Bad service
<p>I have a question I need to ask, </p> <p> </p> <p>why accept telephone orders when you won't answer your phone? </p> <p>Why say u deliver when you know u don't deliver at specific times? </p> <p>Why mislead customers and tell them to order online when you know that option is not available for the store ? </p> <p> </p> <p>These are the kind of thing that make us customer become irrate. </p> <p> </p> <p>I am displeased by such treatment. As a loyal customer I expect excellent service because I am paying for that service, I ain't receiving it for tree and the was no discount on my order. </p> <p> </p> <p>After all a cashier by the name of Zukiswa still gives me attitude when I ask why ain't they answering a phone ...... she have a huge nerve to hold answer and tell me we are busy
Thank you very much for taking the time to report your experience with our Bluewater Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Bluewater Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
