1 reviews | Active since Apr 2017
bad service
<p>i ordered food online at steers Ghandi square and the service is horrible, why have a steers online if you don’t render the service, i made an order for 7 wacky Wednesday for a total of R349.30 on the 2017-04-26 11:05 AM and the driver delivered 3 meals and took the total amount. i called in and they said they will check the driver is out i called a after 30 minutes and the phone rang with no answer i call the number the driver called me with and the manger answered and told me that the food is on the way received my order at 02:06pm with no serviettes, and very cold very cold and the was no apology from anyone this is incompetency and bad customer service </p>
Thank you very much for taking the time to report your experience with our Ghandi Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Ghandi Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.