Bad Service
<p>Stopped at Senderwood Total Steers and ordered a Bacon and Cheese Combo Meal, waited 15 minutes and was called to collect my order, the lady confirmed Bacon and Cheese Combo meal which i took and lefet as I was in a hurry. When I eventually got to my office to eat my burger I find no bacon and cheese combo but a dry burger bun with a patty an a slice of tomato, no bacon, no cheese nothing else and was too far away from Senderwood Steers to take it back. Took a picture of Burger and till slip as some sort of proof.</p> <p><br />Contacted steers via their website and recieved no response.</p> <p><br />Very dissapointed with Steers food quality and service.</p>
Thank you very much for taking the time to report your experience with our Senderwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Senderwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team