1 reviews | Active since Mar 2017
bad service
<p>I ordered on line the Steers Total William Nicol at 6:30pm, only received an sms for the confirmation of my order, @ 7:30 still no order delivered and when i called they told me i will receive my order with 10minutes,,,,,,still nothing ,,@ 8:10pm got a please call me from the number i dont know when i called the guy told me my order has arrived and i refused the order almost 2 hours waiting 4 food..bad service i have ever received from a franchise....</p>
Thank you very much for taking the time to report your experience with our Total William Nicol branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Total William Nicol branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
i have received a call form Steers mananger and he apologies for the bad service i have received,and i have even received my supper... thank you for the prompt response i received and taking ownership of the service i have received...
i have received a call form Steers mananger and he apologies for the bad service i have received,and i have even received my supper... thank you for the prompt response i received and taking ownership of the service i have received...