1 reviews | Active since Mar 2011
Bad service
<p>On Sunday the 2nd of October we went to Steers for ice cream cones! After standing in the queue for almost 30 min we were told that they don't have ice cream cones! It was bad enough to walk away after standing their for so long, but explaining this to a 6 & 4 year old child was impossible! This is not the first time that we walked away from Steers because of their service or lack thereoff! We used to buy Wacky Wednesdays every week but their burgers are sloppy and soggy! We have never experienced bad burgers at the surrounding Steers stores!</p>
Thank you very much for taking the time to report your experience with our Heidelburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care
Thank you very much for taking the time to report your experience with our Heidelburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care