1 reviews | Active since Sept 2016

12 Sept 2016, 10:57

bad service

<p>I was at Steers in Vosloorus to purchase a meal and I received a very bad service. At the counter there was one lady who was assisting clients with ice cream and the other staff members where behind the refrigerator drinking mineral water and having a chat, I stood there for 4-5 minutes they didn't bother to come take my order so I eventually walked away. I wouldn't recommend anyone to go to that branch.</p>

0
Replies (1)
Steers
Steers's reply14 Sept 2016, 10:35
Official

Thank you very much for taking the time to report your experience with our Vosloorus branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care