BAD SERVICE
<p>Went to steers at clay ville I ordered a full chicken I was told it will take 30 min as it is in a oven I had no problem with that I took a drive and came back after 50 min on arrival the lady at the till told me the chicken is not done I asked the reason she said they didn't tell her to do .I asked for a refund she said she can't refund it was not her shift .I requested to see a manager or a supervisor the supervisor came but he was not of a help .I had to wait for another 15min so that they can do a chicken finally it was done. When I got home we sat around the table to dish the chicken I bought I was so disappointed cause it was not well cooked it had blood this is so disappointing </p>
Thank you very much for taking the time to report your experience with our Clayville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Clayville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care