SS
Shondo S

1 reviews | Active since Jul 2016

05 Jul 2016, 07:42

Bad service

<p>Last night after having bad service at Spur I purchased a blazing onion burger from Steers Bayswater Bloemfontein. There was no bacon in the burger when I got home and I asked the lady behind the counter for a well done patty. The meat was raw and I had to cook it in the oven myself. I thought after Spur making my day horrible I could have better service at Steers but apparantly not.</p>

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Replies (1)
Steers
Steers's reply05 Jul 2016, 11:50
Official

Thank you very much for taking the time to report your experience with our Bayswater branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care