1 reviews | Active since May 2015
Bad Service
I bought a chicken salad at steers paid R40.90 for the salad, only to get home and see that my salad consist of lettuce and cucumber. How do you prepare a CHICKEN SALAD and not think about putting in the chicken. When i tried phoning the shop as per the number on the slip and guess what its the wrong number. I got the number in the end and the manager just said \ja the number on the slip is wrong they never changed it". You as MANAGER is it not your job to make sure everything is in order...<br> <br> I said to her i would like my money back as this is the last bad service from steers i am willing to take. Yes no problem i must just drive all the way back from my house and she will find out whom forgot to put in the chicken and that person must give me my money back. WHAT A AFTER SERVICE!!!!! I asked for a email were i can send my complaint to"
Thank you very much for taking the time to report your experience with our Cape Gate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Cape Gate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care