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phindile N
1 reviews | Active since Feb 2014
13 May 2015, 21:04
Bad Service
I called Steers Columbine on *** at 19h30pm placing an order for delivery, the order was confirmed but no delivery was made until I called at 20h30pm. They told me they can't deliver and asked me to hold and then dropped the call. I called back but there was no reply. My order was a King steer burger with medium chips, without tomato and onion. STEERS COLUMBINE HAS BAD SERVICE AND THIS IS NOT MY 1ST EXPERIENCE!!!
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Steers's replyOfficial
15 May 2015, 10:44Hello PhindileN06,
Thank you very much for taking the time to report your experience with our Columbine branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Columbine branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply15 May 2015, 10:44
Official
Hello PhindileN06,
Thank you very much for taking the time to report your experience with our Columbine branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Columbine branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care