mG
munier G
1 reviews | Active since Jun 2013
08 Mar 2015, 17:28
bad raw food and service
I was at debonaires waterfront on friday evening where I bought me a prince meal burger with BBQ sauce only,I specifically ask to remove mayo an mustard,as I'm alergic,but guess what it was not remove,I ask for coke no ice,guess what ... Half ice in my cup.I asked the lady that assisted me to give me sum BBQ sauce ,she says NO uses that self help,I say I need that ones in the packet,she shouts,No I ont have. Infront of the manager,an he didn't say a word.. I ate my food,go the chips,was clearly reheated,an burger was dry and raw,stil pink inside,I almost threw up.<br> <br> STEERS V&A WATERFRONT!!!! STAY AWAY---- U WILL GET WAIST FOR YOUR MONEY!!!
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Steers's replyOfficial
09 Mar 2015, 12:19Hello munier4tash,
Thank you very much for taking the time to report your experience with our V & A Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our V & A Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply09 Mar 2015, 12:19
Official
Hello munier4tash,
Thank you very much for taking the time to report your experience with our V & A Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our V & A Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care