1 reviews | Active since May 2015
Bad quality, raw patties
I stayed away from Steers Bracken City, Alberton for approx. 3 months due to badly prepared and cold Prince burgers, however I decided last night to purchase a Wacky Wednesday and chips. To my disgust both burgers patties were raw, it seemed like it was just warmed up on the griller, the dogs seemed to enjoy it.
Sorry Steers, I have lost faith in the brand and don't think I will ever return.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***