KM
Keneilwe M
1 reviews | Active since Nov 2015
13 Nov 2015, 13:33
Bad order and bad service
I have had 3 bad experience where by my colleagues and myself order for delivery at steers and they give incomplete order. The first and second time we ordered, our combo meals did not have chips. The second time they did not bring my soft drink, worst of it, the delivery man Paul had an attitude The food was very cold and looked messy like it has been waiting for hours. When they finally came with my soft drink it was not what I ordered.
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Steers's replyOfficial
16 Nov 2015, 10:13Hello KeneilweM4U,
Thank you very much for taking the time to report your experience with our woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply16 Nov 2015, 10:13
Official
Hello KeneilweM4U,
Thank you very much for taking the time to report your experience with our woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care