1 reviews | Active since Nov 2010
Bad food
<p>On the 16 November 2016, we went to steers Strand because we were in the area at that time. We bought some food there, but when we got home in Goodwood we saw that the burger got mould on. We then phone them and we send them the photo, they just said thing like this does happen and that's how they get the food from the depot. We then phoned the head office when we ask them if we can send them the photo they just said NO, because the just gone file the complaint. We work hard for your money and then to buy food that is so expensive that is old, then they just have a don’t care attitude. I really don’t think this is on if that’s the case then I will rather go to a a other fast food restaurant the next time and will also tell more people about this</p>
Thank you very much for taking the time to report your experience with our Strand Pavillion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Best regards,
Thank you very much for taking the time to report your experience with our Strand Pavillion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Best regards,
