tJ
tasmin J
1 reviews | Active since Jun 2015
16 Jan 2016, 00:55
Bad food
On the 15/01/2016 i bought 6 burgers from steers. When the lady called my slip number which were 256 she took the slip check my order and also never gave my slip back. When i got home to give the children their burgers i noticed on the one burger there wasnt a chicken fillet on but two small pieces of chicken that dont even cover the whole roll. It just goes to show what the staff in the kitchen thinks of the customer as it looked like the burger was given for free but here a customer had to pay for something like that. The chicken on the burger look like some leftover chicken, this is not the food that cudtomers are suppose to get as they are paying for it.
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Replies (1)Steers's replyOfficial
18 Jan 2016, 12:22Hello jacobst6,
Thank you very much for taking the time to report your experience with our Golden acre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Golden acre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply18 Jan 2016, 12:22
Official
Hello jacobst6,
Thank you very much for taking the time to report your experience with our Golden acre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Golden acre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
