CA
Christian A
1 reviews | Active since Jan 2013
01 Sept 2017, 13:57
Bad Delivery Time
I ordered from Steers Boulders at 12h16, it's now 13h53 and still no order, I tried calling the store, the phone is off the catch and called famous brands, they could also not get in contact with the store, order #802030.
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Steers's replyOfficial
06 Sept 2017, 12:44Thank you very much for taking the time to report your experience with our Boulders branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply06 Sept 2017, 12:44
Official
Thank you very much for taking the time to report your experience with our Boulders branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,