TM
THABI M
1 reviews | Active since Apr 2019
02 May 2019, 14:26
Bad customer services at Steers west street
Bad experience, I made an order of 1/4 chicken breast with chips as per cashiers advised I wanted some thing spicy,she I received my order it was dry without spicy sauce ,I took it back and the cook said don't start with me bring that customer here ,I ask is this how you treat your customer when I started to eat my food chicken breast was cold and dry you can see it was not done while I was waiting I will not recommend people to use this steers, if they was a way to publish a photo of what I was given I would ,but I have taken a photo Which I will send if requested
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Steers's replyOfficial
14 May 2019, 10:15Hi Thabi
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Steers's reply14 May 2019, 10:15
Official
Hi Thabi
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***