Bad Customer Service!

Earlier today I went to Steers in Plattekloof. There was no queue to my delight. I walked straight up to the desk, and a lady was standing behind the counter. I stood there waiting for her to make eye contact with me, look up from what she was doing, say something. After a few minutes I decided I had had enough and left. The lady behind the counter did not even acknowledge me, let alone greet me or ask how she could help me. She was too busy with something on her computer. I would have been fine to wait till she was done, had she just greeted or asked me if i mind waiting. Absolutely no manners and no sense of customer service.