CM
Cindy M

1 reviews | Active since Apr 2017

11 Apr 2017, 15:21

BAD BAD SERVICE AND BAD ATTITUDE

<p>I went to a steers at cnr pretorius and van der walt in Pretoria and got very bad service and attitude from some lady there.me and my brother bought burger meals there and had to wait for more than 30 minutes while the whole time the food was by the counter and we where not told, when i asked why we werent informed she told me it was not her problem that we didnt hear her!!!and we ended up exchanging some words right there infront of other customers</p>

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Replies (1)
Steers
Steers's reply15 Apr 2017, 08:42
Official

Thank you very much for taking the time to report your experience with our Pretoria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team