HP
Hilda P

1 reviews | Active since Sept 2016

02 Sept 2016, 13:26

BAD BAD BAD SERVICE!!!!!!!!!!!!!!!!!!!

<p>I am very disappointed at the service I received from Steers Chilli Lane, Sunninghill. 3 steers combos took a whole 2hrs, including incompitent service from the store itself. Our order was incorrect, that made the situation even worse!We were told stories after stories that our food will be delivered. We are just down the road for goodness sake!</p> <p> </p> <p>That is definitely the last time we order from Chilli Lane, as I was treated more like an order number than a customer.</p> <p> </p> <p>I won't even think twice about ordering there. Service is what drives a business more than the food itself!</p>

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Replies (1)
Steers
Steers's reply06 Sept 2016, 12:12
Official

Thank you very much for taking the time to report your experience with our Chillilane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care