1 reviews | Active since Oct 2016

24 Oct 2016, 12:22

BAD ATTITUDES

<p>We landed in CPT on friday morning, we went to have a quick breafast at steers in the airport. After ordering we were told that it will take 7 minutes. after a disturbing 25 minutes, i got up and asked the staff what was going on, only to be ignored and shoved with a half complete order. After going back for the second time, we eventually got what we ordered only to find the food to be ice cold. I can gladly say thatw e stopped to have debonaires on our journey back to JHB. I was totally pu off steers!!!</p>

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Replies (1)
Steers
Steers's reply25 Oct 2016, 08:51
Official

Thank you very much for taking the time to report your experience with our Cape Town International branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care

Best regards,