Bad attitude not just from staff but management as well

<p>So I logged a complaint regarding an incident on Friday evening. </p> <p>I went to Steers Friday evening. they told me they are closed which I left after the customer in front of me picked up their food. So I went to the manager to ask why they are closed but the car in front of me picks up their food.</p> <p>She told me they are closed because it is after 22:30. I asked her about the details and she spoke in a language I didn't understand and then laughed at me. So I sent an email to lodge a complaint</p> <p>I was there according to my car watch 22:22 according to Steers Camera I was there 22:36. </p> <p>But the manager handling the complaint said that I passed through the drive through at 22:36 but only spoke to the manager at 22:33 so I asked her how is it possible that I pass through the drive through and leave the drive through and three minutes earlier I am speaking to the manager, from there she denied giving me the exact time. </p> <p> </p> <p>Every time I asked her for if she would just answer it was after half past, thus showing she made an error with the time and refuse to admit it and whenever I speak she just speaks over me. Definitely not good manners. </p> <p> </p> <p>I understand why people complain about Steers Okavango. This is not the first time I have had an error but they just keep on getting worse. </p> <p> </p> <p> </p>