Bad attitude from staff member

on Saturday 21 Feb, my sister called Steers at Columbine square to place an order for delivery. After she placed the order she realised she made a mistake with the burgers she ordered and Immediately called back and spoke to the gentleman who initially took the order and asked that she wanted to change the order. Instead of assisting he started arguing. She insisted he change the order, as the initial order was placed just a short moment before, he dropped the call. This is not how you treat a paying customer.<br> <br> This kind of service is appalling. I then called in to cancel the entire order. <br> I requested to speak to a manager but the manager already knocked off. The same guy that took the order initially then advised me he is the supervisor. <br> <br> This made me furious. How does a supervisor treat customers like this? I will never deal wit Steers Columbine Square again.<br> <br> I suggest Steers head office give these guys a course on customer service.