1 reviews | Active since Jul 2011
Bad all round experience
<p>Went to steers today and ordered a king steer combo, a mighty king steer burger and a large chips. After 15 minutes, called forward and they realise they forgot to send through the order for the mighty king steer and large chips. Wait some more and I finally get my order. Arrive home to find the mighty king steer is a regular king steer and the large chips is a medium - even though I paid for a mighty with large chips - well done on a terrible experience.</p>
Thank you very much for taking the time to report your experience with our Simonswyk,Stellenbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care
Thank you very much for taking the time to report your experience with our Simonswyk,Stellenbosch branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care