bad additute
<p>on the 26 april i was on the way home and to pick my child in mhluzi, i stop by steers ordered shake it up cmb +r and blaz after 45 munites my order was still not ready i ask when can i expect it since it has been long time, i was told thy are under staff so i must just wait then i ask for refund since the order was not even closer to to made i was told i can go to hell since we buy in kasi "kota" all this day today is month end we come to they hurry them to start other lady want to refund me but this lady name Tebogo Mpashi said she will not then i left without refund nor my order</p>
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Steers's replyOfficial
04 May 2017, 10:11Thank you very much for taking the time to report your experience with our Mhluzi branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply04 May 2017, 10:11
Official
Thank you very much for taking the time to report your experience with our Mhluzi branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
's updateReviewer Update
16 May 2017, 08:51it looks like this is how steers will treat this case been send to letf and right from this person to other person, Rachel to Patricia then i'm told i muct call Amanda which i did and was not there left the massage no respond from her/him. all seems no-one care about this case all i need is my refund doesn't matter how much the amount was .
's update16 May 2017, 08:51
Reviewer Update
it looks like this is how steers will treat this case been send to letf and right from this person to other person, Rachel to Patricia then i'm told i muct call Amanda which i did and was not there left the massage no respond from her/him. all seems no-one care about this case all i need is my refund doesn't matter how much the amount was .