WM
Whitney M
1 reviews | Active since Sept 2015
22 Oct 2015, 14:13
BAAAD
I had purchased the wacky wednesday meals X5 on the 21 October 2015. I was not pleased with the service first of all it was pathetic. The drive-thru suppose to be more quicker than going into the actual store. It took so long we had to switch off the vehicle it really needs to be jacked or else you will lose customers.<br> <br> Another thing was the food the chips was absolutely greasy and was not up to a Steers standard and didnt even have the chip seasoning on them<br> <br> Last but not least the burgers was absolutely raw, I have pictures to even prove. I really like Steers but this was a total put off
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Steers's replyOfficial
23 Oct 2015, 08:09Hello toots13,
Thank you very much for taking the time to report your experience with our SPRINGFIELD - DURBAN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our SPRINGFIELD - DURBAN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply23 Oct 2015, 08:09
Official
Hello toots13,
Thank you very much for taking the time to report your experience with our SPRINGFIELD - DURBAN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our SPRINGFIELD - DURBAN branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,