PA
Perisha A
1 reviews | Active since Jul 2012
04 Nov 2015, 14:40
Awful Service with Delivery Order
Placed an order at 12:30pm.. Was told the delivery would be +- 45 minutes.. An hour & half later still no delivery, I called & was told the driver is on the way. Called again 20 mins later & was told the driver has left & they were busy. Was then put on to the manager who said they are having problems & we should have our delivery soon.<br> Manager then cut the call once I started complaining about service & expecting to pay full etc etc<br> No delivery still..
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Steers's replyOfficial
05 Nov 2015, 11:17Hello perisha817,
Thank you very much for taking the time to report your experience with our Savoy branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Savoy branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply05 Nov 2015, 11:17
Official
Hello perisha817,
Thank you very much for taking the time to report your experience with our Savoy branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Savoy branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care