Awful Food
my colleagues and I ordered a steers double get real cheese burger combo. To our surprise and they order arrives 30 mins later which was okay, however the fries were oily and inedible and the burger buns were not fresh and the whole burger was just awful, it was the size of a 330 ml top part of the can. This was uncalled for and very inconsiderate to give us such poor service.
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Steers's replyOfficial
16 May 2016, 10:19Thank you very much for taking the time to report your experience with our Engen Sarnia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply16 May 2016, 10:19
Official
Thank you very much for taking the time to report your experience with our Engen Sarnia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care