1 reviews | Active since Jul 2014
Available online , Unavailable in store ...Misrepresentation and now im starving
I ordered ribs combo online form steers kempton park, and all went successfully well. once done i received a call stating that there is no soft drink i ordered. and then few minutes later i received another call saying there is no ribs but they can swop to chicken. I mean why the **** did the order go online and if there were no ribs why didnt she say that they dont have together when she called about the soft drink. now i havent eaten and my lunch is almost over.
Hi Londa
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Hi Londa
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***