1 reviews | Active since Dec 2016

17 Jul 2017, 08:42

Atrocious Service

<p>Good morning,</p> <p> </p> <p>I ordered steers yesterday afternoon from your Durbanville Branch.</p> <p> </p> <p>The order came through, and that your machine did not work…..</p> <p> </p> <p>I had to stand outside in the cold and having to hear the delivery man get upset (you can imagine what was said in my house and outside), I find this highly concerning that this is the second issue I’ve had with this store in 4 days.</p> <p> </p> <p>I have now had it with this **** service.</p> <p> </p> <p>I’m not leaving this here. Your service is atrocious; I would’ve thought that steers would’ve picked up there game after I had issues with change and your previous delivery guy, and now it was the credit card machine.</p> <p> </p> <p>A very disgruntled patron,</p> <p>Jean Bresler</p> <p>Forensic Analyst.</p>

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Replies (1)
Steers
Steers's reply11 Sept 2017, 14:43
Official

Thank you very much for taking the time to report your experience with our Durbanville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.