vC
vivian C

1 reviews | Active since Jul 2017

14 Jul 2017, 15:53

applauing service from store and a business owner who does not care about his customers

<p>NEVER GO TO OR ORDER FROM BERGBRON STEERS. THE SERIVCE IS TERRIBLE, MAKE YOU PAY FOR FOOD EVEN YOUR DOG WILL NEVER EAT AND IT TAKES FOEVER TO GET TO YOU. 4 HOURS TO BE EXACT. THE OWNER DOES NOT CARE ABOUT THE SERVICE HIS CUSTOMERS RECEIVE. OWNERS NAME IS DONAVAN, MANagers name is suzzette and adelaid. worst experience ever. NEVER AGAIN.</p>

0
Replies (1)
Steers
Steers's reply11 Sept 2017, 14:46
Official

Thank you very much for taking the time to report your experience with our Bergbron branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.