Angry

I had placed a order online and waited over a hour then called to check on the order. I was informed by the manager on duty that my food would be on its way. Its now 3hours later and still have no food. The store didn't even try and call to inform us that we won't be getting our order that has already been paid. Im so angry at steers Wetton circle. The least they could do was call. Why accept online orders that been paid for if you know you won't be able to deliver the food.